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Effective date: 16 January 2026
Last updated: 16 January 2026
This Privacy Policy explains how YEAT FOODS PRIVATE LIMITED (“yEat”, “we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit https://yeat.in (the “Website”), place an order, create an account, or communicate with us (including via WhatsApp).
We follow applicable Indian privacy and data protection requirements, including the Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable.
Company: YEAT FOODS PRIVATE LIMITED
Address: Khajisonenahalli Village, Whitefield, Hosakote Highway, D 10, D Block, Safal Market, Survey No. 99, Bengaluru 560115, KA, India
GSTIN (Tax ID): 29AACCY0367M1ZT
Customer care email: care@yeat.in
Account details: name, phone number, email address, password/login details (if you create an account).
Order details (WooCommerce): billing/shipping address, products purchased, quantities, order notes, and order history.
Support communications: emails, messages, and WhatsApp conversations you have with us.
Marketing preferences: newsletter/marketing opt-ins, communication choices, and consent where required.
When you use the Website, we may collect:
Device and usage data: IP address, browser/device type, pages viewed, interactions, time spent, referral pages.
Cookies and similar technologies: to keep the cart/session working, measure performance, and improve the Website.
If you use login/verification features, we may process your phone number and verification metadata to deliver OTPs. Firebase Phone Authentication supports sign-in by sending an SMS one-time code.
Payments are processed by third-party payment gateways such as Razorpay and/or other similar gateways. We do not store your full card details on our servers. Payment providers may process payment-related data as needed to complete the transaction. Razorpay describes its own collection/processing in its privacy documentation.
We use your information to:
Process orders and deliver products
Confirm orders, process payments, ship products, send delivery updates, manage returns/refunds.
Provide account and customer support
Create/manage your account and resolve issues via email/WhatsApp.
WhatsApp communication
Use the WhatsApp Business App and/or WhatsApp Cloud API to send:
OTP/verification messages (where enabled)
Transactional updates (order confirmations, shipping updates)
Support responses
Promotional messages only if you have opted in, where required by law/platform policy
Analytics and performance (Google Site Kit, Google Analytics, Search Console)
Understand how users use the Website, fix issues, improve performance, and measure conversions.
Advertising and measurement (Google Ads, Meta/Facebook Pixel)
Measure ad performance (e.g., purchases), run remarketing, and show relevant ads to people who have visited the Website.
Security and fraud prevention
Protect the Website and users. We use Google reCAPTCHA for bot protection and fraud prevention.
Legal and compliance
Maintain records required for accounting/tax, comply with legal obligations, and enforce terms.
We use cookies and similar technologies for:
Essential functions: cart, checkout, login/session
Analytics: Google Analytics (via Site Kit)
Ads and conversion tracking: Google Ads, Meta Pixel
Security: reCAPTCHA (anti-bot / abuse prevention)
Managing cookies: You can control cookies through your browser settings. Disabling certain cookies may affect cart/checkout and other site features.
We do not sell your personal data. We may share information with:
E-commerce platform tools: WooCommerce/WordPress and related plugins used for store functionality
Payment gateways: Razorpay and/or similar gateways
Delivery/logistics partners: multiple courier/delivery partners depending on availability (shared data may include name, phone, address, order details needed for delivery)
Analytics and advertising partners: Google (Analytics, Ads, Site Kit, Search Console), Meta (Pixel)
Security providers: Google reCAPTCHA
Messaging providers: WhatsApp (Business App / Cloud API) and supporting service providers (as applicable)
Email marketing tools: email delivery/marketing platforms used to send newsletters and promotions (if you opt in)
These providers process data only to provide services to us and may have their own privacy practices.
We may disclose information if required by law, legal process, or to protect rights, safety, and security.
If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
We keep personal data only as long as needed for the purposes above, including legal/compliance needs.
Typical retention (may vary):
Order and invoice records: retained as required for accounting/tax/compliance.
Account data: retained while your account remains active (and thereafter as required by law or legitimate business needs).
Marketing data: retained until you unsubscribe/withdraw consent, or as necessary to maintain suppression lists (to ensure you aren’t contacted again after opting out).
Security logs: retained for a limited time for security and troubleshooting.
You may have rights under applicable Indian law (including the DPDP Act), such as:
Accessing and correcting your personal data
Withdrawing consent (where processing is based on consent)
Requesting deletion/erasure (subject to legal/contractual requirements)
Grievance redressal
The DPDP Act recognizes withdrawal of consent, after which processing based on that consent should stop within a reasonable time (subject to lawful exceptions, such as fulfilling already-paid orders).
How to exercise your rights: Email care@yeat.in with:
your name, phone/email used on the Website
the request (access/correction/deletion/withdraw consent)
any relevant order ID(s)
Marketing opt-out
Email: use the “unsubscribe” link in our emails or contact us.
WhatsApp promotions: reply “STOP” or email us at care@yeat.in.
We use reasonable administrative, technical, and organizational measures to protect personal data. However, no online service can guarantee absolute security.
We do not target customers outside India. However, some service providers (such as analytics, security, messaging, or payment infrastructure) may process data on servers located outside India as part of providing their services.
The Website is not intended for individuals under 18 years. We do not knowingly collect personal data from children.
Our Website may include links to third-party websites/services. Their privacy practices are governed by their own policies.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
For privacy questions, requests, or complaints:
Email: care@yeat.in
Address: YEAT FOODS PRIVATE LIMITED, Khajisonenahalli Village, Whitefield, Hosakote Highway, D 10, D Block, Safal Market, Survey No. 99, Bengaluru 560115, KA, India
